Untitled Document
Intro
This notice provides highlights of the FOBAvenue Privacy Policy . The highlights and full privacy policy apply to FOBAvenue website at www.FOBAvenue.com and other locations where we may collect personal information.
Personal Information
- We may collect preferences and personal information like contact and billing/shipping information from you.
Uses of Information
- We use information about you to fulfill your requests, administer various programs, promotions or services, and for other business purposes.
- Information collected online or offline may be shared with current or future FOBAvenue entities or subsidiaries.
- We may also use information about you and your visits to our Web site to send you targeted ads and marketing information .
- FOBAvenue does not sell or rent your personal information to third parties.
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Your Choices
You may choose to:
- Opt out of e-mail and direct mail marketing communications.
- Update and correct your personal information.
Important Information
- FOBAvenue does not knowingly collect information from children online .
- The FOBAvenue Companies value our relationship with our customers and are committed to responsible information-handling practices. View our entire Privacy Policy .
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Privacy Policy
FOBAvenue is committed to protecting your personal information. As a reminder, FOBAvenue does not request personal information via e-mail or telemarketing. If someone contacts you in this manner and requests personal information on behalf of FOBAvenue, DO NOT RESPOND! Delete, disregard or hang up. These questions are not from us. We want your personal information to remain private.
OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
FOBAvenue follow these privacy principles both online and offline in the collection, use, sharing and security of customer information. FOBAvenue.com:
- Provide you NOTICE of our customer information practices.
- Give you CHOICES about how your data may be used for marketing purposes.
- Provide you the opportunity to UPDATE or CORRECT your personal information.
- Use information SECURITY safeguards.
- Limit the SHARING of your information.
- Commit to COMPLYING with applicable privacy requirements.
- Provide you with means to CONTACT US about privacy-related issues.
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
FOBAvenue PRIVACY POLICY
The following Privacy Policy describes the information and privacy practices for FOBAvenue.com, where your personal information is collected by, or on behalf of, FOBAvenue. When you provide us your personal information, you consent to the information practices described in this policy.
This Privacy Policy may not apply to Web sites that are accessible through the FOBAvenue sites. Our Web sites contain links to other sites operated by third parties, including but not limited to third-party sites that display the FOBAvenue trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
WHAT INFORMATION DOES FOBAvenue COLLECT FROM ME?
We may collect personal information such as:
Your contact information (name, mailing address, phone number, e-mail address).
Your billing/shipping information (credit card number, shipping address).
Your personal preferences (product wish lists, hobbies and likes or dislikes relating to the products we may offer).
WHEN DOES FOBAvenue COLLECT INFORMATION FROM ME?
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:
- Set up an account online
- Purchase products or services
- Schedule delivery or installation
- Join a loyalty program
- Participate in a sweepstakes, promotion or survey
- Contact us with a question or concern
- Participate in other activities with FOBAvenue
When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.
HOW IS MY INFORMATION USED ?
We use the information you provide in order to:
- Fulfill requests for products, services or information
- Administer loyalty programs
- Provide customer services
- Administer sweepstakes, promotions or surveys
- Offer new products and services
- Improve the effectiveness of our Web sites, our marketing endeavors and our services and offers
- Conduct research and analysis
- Perform other business activities
WHAT INFORMATION IS PROVIDED TO FOBAvenue FROM OTHERS?
Information From/About Friends or Family
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, using our Send-to-a-Friend option in our marketing e-mails or through other scenarios.
Information From Third Parties
FOBAvenue obtains consumer information from third-party providers in order to improve the accuracy of our customer database, increase our understanding of our customers or to identify potential customers. For example, we get updated addresses from the National Change of Address (NCOA) service to assist us in having the correct addresses for our customers.
DOES FOBAvenue SHARE MY PERSONAL INFORMATION WITH OTHERS?
FOBAvenue does not sell or rent your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
- Fulfilling our customers' orders
- Sending FOBAvenue marketing communications
- Delivering packages
- Scheduling and performing installations
- Servicing products
- Maintaining our loyalty program
- Fulfilling subscription services
- Conducting research, analysis or administering surveys
- Sending regular mail and e-mail on behalf of FOBAvenue
- Processing credit card payments
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?
FOBAvenue is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from FOBAvenue.
Until that change takes effect, you may still receive marketing communications from us.
Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.
HOW DOES FOBAvenue SECURE MY PERSONAL INFORMATION?
We have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. FOBAvenue cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
Safe Shopping Policy on FOBAvenue.com
Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The FOBAvenue Web sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
Choosing a Personal Password on FOBAvenue.com
When you create an online account on FOBAvenue.com, you need to select a personal password. To maximize your level of protection, you should choose at least 6-30 characters including a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password or any account information. You have the ability to purchase on our site without using a password; however, you will have to reenter your personal information each time you use our site in order to make a purchase.
Third-Party Ad Providers
Our Web sites use third-party service providers to serve ads on our behalf across the Internet and to analyze Web site traffic on our behalf. They may collect anonymous information about your visits to our Web site, and your interaction with our ads. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails. They may also use information about your visits to this and other Web sites so that we can provide advertisements about goods and services.
No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.
DOES FOBAvenue COLLECT INFORMATION FROM CHILDREN ?
We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.
Last revision date: September 24, 2007
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